How we handle your information.

Who we are

This website, arkinis.com, is run by Arkinis Infra OPC Private Limited, India ("Arkinis", "we"). For any privacy question or request, write to info@arkinis.com.

What we collect

Enquiries. When you use the enquiry form, it opens your own email app with your name, email, company, phone number, topic and message filled in. Nothing is sent until you press Send, and the website itself does not store the form. When you send it, or email us directly, we receive the details you chose to include.

Website visits. Our hosting provider keeps short-lived technical records such as your IP address, browser type and the pages requested, to deliver the site and protect it from abuse.

No cookies or tracking. This website does not set cookies and does not use analytics, advertising or social-media trackers. Fonts and images are served from our own site.

Why we use it

We use enquiry details only to reply to you, discuss and prepare a proposal for your project, and keep a record of our correspondence. We do not sell your personal data or use it for unrelated marketing. By sending an enquiry, you consent to this use; you can withdraw your consent at any time by writing to us.

Who we share it with

Your data is handled by Arkinis staff working on your enquiry, and by the service providers that run our infrastructure: our email provider (Zoho) and our website host (Cloudflare). They process data on our behalf. We share data with authorities only when the law requires it.

How long we keep it

We keep enquiry correspondence for as long as needed to respond and follow up, and for at most two years after our last contact unless we enter into a business relationship or the law requires longer. Hosting logs are kept only briefly by the provider.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us for a summary of the personal data we hold about you, ask us to correct, complete or erase it, withdraw consent, and nominate a person to act for you. Email info@arkinis.com with the subject "Privacy request"; we aim to respond within 30 days.

If you are not satisfied with our response, you may raise a grievance with us at the same address, and then with the Data Protection Board of India.

Security

The website is served only over encrypted connections, and access to enquiry email is limited to the people who need it. Please do not send passwords, confidential designs or sensitive personal information through the enquiry form.

Changes

We will update this page if our practices change, and show the new effective date above.